Payment Policy
Understand how Zento Billing handles pricing display, taxes, Razorpay payments, manual payment and recurring auto-pay authorization.
Last Updated: May 19, 2026
Accepted payment flows
- Manual one-time subscription payment through Razorpay checkout
- Auto-pay subscription authorization through Razorpay recurring billing
Before you pay
The checkout page clearly shows the selected plan name, billing cycle, amount payable in INR, taxes where applicable, policy links and whether you are choosing manual payment or recurring auto-pay.
Verification
Subscription activation happens only after our backend verifies the payment or subscription response received from Razorpay. A successful bank authorization alone does not guarantee activation until verification finishes.
Taxes and invoices
GST or other applicable taxes may be charged based on your subscription plan and billing details.
Payment receipts or related billing records may be generated and retained for compliance, support and reconciliation.
For policy questions, write to support@zentobilling.com or contact our team during Monday to Saturday, 10:00 AM to 7:00 PM IST.
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